Terms of service.

Booking:

At the time of booking, a $25 non-refundable retainer is required to secure your appointment date and time. Appointments made without retainer may not be honored and are subject to cancellation. Payment of the retainer is required at the time of booking and has a 24-hour grace period. Retainers that are not paid within 24 hours of setting an appointment may not be honored and subjects the appointment to cancellation. Payment of the retainer acts as an agreement to all of the Jamel's Photography policies.

Payment:

Sessions must be paid in full prior to shoot date or immediately after the shoot via Paypal, Cash App, Zelle, or Apple Pay. Checks are not accepted. An additional $10 surcharge will be added on all sessions where client is beyond 15 minutes late. Session end times will not be extended to accommodate client lateness.

Cancellation:

If you are unable to make your photo session all retainers will act as a cancellation fee. 72 hours of advance notice of cancellation is required in order to credit the retainer towards a future session within 3 months. The photographer reserves the right to deny service to any client(s) who repeatedly have a history of cancellations. If Jamel's Photography cannot perform this contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to illness or emergency, then the Photographer shall return the retainer fee to the client, but shall have no further liability with respect to the contract. This shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in mail or otherwise lost or damaged without fault on the part of the Photographer. In the event Jamel's Photography fails for any other reason, Jamel's Photography shall not be liable for any amount in excess of all monies paid.

Image Policy:

Image proofs are returned to client within 1-3 business days from when they are taken. Turnaround time may vary depending on the volume of business experienced at the time images are being edited. Normal turnaround time for edited images are 7-10 business days from when the date the client selects images to be edited. Speedy editing options are available.